1) DEFINITIONS
“Goods” means any goods and/or services provided by the Company as ordered by the Client
“Company” means Custom Van Fitouts
“Client” means the person, firm or company placing an order with the Company.

2) APPLICATION
A. These terms and conditions apply to any provision of services or materials by the Company to the Client.
B. Some natural products such as timbers can expand and contract due to the harsh temperature change inside the van. Rarely, despite our best efforts in sealing our products we cannot control this natural occurrence and therefore won’t be covered under any warranty.
C. Any faulty fridges, lights, fridges, stoves, sinks, cooktops and appliances etc, should be dealt directly with the manufacturer of the product. We are happy to assist if any appliances are faulty and will guide you to the manufacturers service & warranty.
D. Custom made upholstery can not be returned as they have been made to order

3) FORMATION OF CONTRACT
A. All Goods sold by the Company are sold subject to the Company’s standard terms and conditions (as detailed below) which form part of the Client’s contract with the Company. Terms and conditions on the Client’s order form or other similar document shall not be binding on the Company.
B. Vehicles will not be released until full payment has been made by the client.
C. Any works the owner has done to the van after it has left our shop will void warranty.
D. We cannot accept any repairs due to vehicle involved in an accident, weather/storm damage or negligence use.

4) QUOTATIONS
The prices, quantities and delivery time stated in any quotation are not binding on the Company. They are commercial estimates only which the Company will make reasonable efforts to achieve.

5) ORDERS
5.1 Orders will be deemed to have been placed when an email confirmation has been received from or on behalf of The Client and a non-refundable deposit has been received.
5.2 If you are purchasing a vehicle then your non-refundable deposit will secure your purchase.

6) RIGHT TO SUB CONTRACT
Unless otherwise agreed the Company shall be entitled to sub-contract all or any part of the work.

7) TIMETABLE
The Company will use its best endeavours to supply the services or materials within the quoted time but time will not be of the essence within the contract.

8) COPYRIGHT
The Client acknowledges that the rights to the Goods are owned by the Company and that the Goods are protected by Australian copyright laws, international treaty provisions and all other applicable national laws.

9) RISK OF LOSS
The risk of loss or damage to the Goods shall pass to the Client upon delivery of the Goods.

10) PAYMENTS
10.1 A non-refundable deposit of as agreed by the Company is required to secure a build slot.
10.2 Payment terms are to be discussed between company and client prior to starting any work.
10.3 The Company reserves the right to increase a quoted fee in the event that the client requests a variation to the work agreed.
10.4 If you are purchasing a vehicle and have paid a non-refundable deposit you will be required to make the final balance before you take the vehicle away at a time and date agreed on.

11) CANCELLATION
In view of the nature of the service, any order – once confirmed by the Company – is not cancellable. Cancellation of the Order by the Client will only be accepted on condition that any costs, charges and expenses already incurred, including any charges that will be levied by a sub-contractor on account of their expenses, work or cancellation conditions will be reimbursed to the Company forthwith.

12) LOSS OR DAMAGE TO SUPPLIES
The Company will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies to the Client (or which may be received from the Client).

13) WARRANTY
There is a 12 month warranty on conversion work and parts supplied by Custom Van Fitouts Unreasonable usage causing damage or default is not included.

14) LIMITATION OF LIABILITY
The Client shall fully indemnify the Company against any liability to third parties arising out of the Client’s use of the Goods.

15) GOVERNING LAW
These Terms of Trading shall be subject to and construed in accordance with the laws of Australia and the parties hereby submit to the exclusive jurisdiction of the Australian courts.